Making News That’s Better for Democracy[1]
Nathan P. Kalmoe, University of Wisconsin-Madison
https://nbn-resolving.org/urn:nbn:de:0168-ssoar-98551-1, PDF
Our field prescribes communicative ideals for democracy, but following our advice often harms more than it helps. Touting U.S. mainstream news is one case.[2] We downplay harms, overstate benefits, and, along the way, misrepresent what democracy is and what it needs. We should 1) stop uncritically prescribing mainstream news, 2) recognize that that news model is fundamentally broken, and 3) develop better news and scholarly paradigms for democracy.
Democracy distributes equal power to all, and democratic governments guarantee equitable treatment for all. But the U.S. federal government gives some voters 70x more influence, producing routine minority rule; some state legislatures award (super)majority power to minority parties; millions of U.S. adults are disenfranchised; administrative barriers block millions more would-be voters; and U.S. governments at all levels systematically discriminate against marginalized groups by race, class, sex, and religion. America is more democratic than some countries and better than before. But fulldemocracy? No.
Many scholars who regard America as a democratic model also claim democracy requires mainstream news. Free, reliable information is vital for political action, and journalists endorse democratically-aligned ethics: seek truth and report it, minimize harm, act independently, and be accountable and transparent (SPJ 2014).
But mainstream news routinely produces harmful, misleading content, compromised by source-dependency and hidden pressures. Too often, news violates professed ethics and erodes democracy, because it replicates and reinforces democratic failures in other institutions.
In fact, public trust in mainstream news is a clear barrier to U.S. democratization today, along with our trust in other system-justifying institutions. Democracy might even be better off with no mainstream news at all.
Failing news business models provide space to reimagine sustainable pro-democracy news, which will change our research and journalism curricula too. The task is to identify what practices center core professional values (e.g. truth, democracy) and expel corrosive myths and inequalities from news practices and our field.
I don’t have all the answers, but I hope this provocation (joining others) spurs us to do better.[3] I’ll start by synthesizing familiar critiques, then map some paths forward.
What’s Undemocratic About Mainstream News?[4]
“Neutrality” Harms & Misleads
Mainstream news is founded on the objectivity myth (Wallace 2019), which is implemented in professed neutrality and “both sides” practices like balancing quotes and “polarization” framing (Kreiss & McGregor 2024). But sides rarely deserve equal treatment because some are more factual and democratic than others. “Both sides” harms by not distinguishing victims and perpetrators, and it misleads by equating truth with lies.
Peter Baker, Chief White House Correspondent at the New York Times, epitomizes bad news neutrality: “I try hard not to take strong positions on public issues even in private, much to the frustration of friends and family. For me, it’s easier to stay out of the fray if I never make up my mind, even in the privacy of the kitchen or the voting booth…that one side is right and the other wrong” (Wilson & Takenaga 2020).
Baker’s NYT politics colleague, Maggie Astor, provides a healthier view, centering ethics over false equivalence: “the goal is fairness and truthfulness. My opinions on, say, economic policy should not influence my reporting in any way. But while ‘climate change is real’ is technically a ‘side,’ it’s also the truth. ‘Racism and misogyny are wrong’ is a ‘side,’ but also a basic element of human decency. So it’s important to me to remember the difference” (Wilson & Takenaga 2020). I’d add: economic policy causes racial and misogynistic harms (among others), and liars defend those harms, so economic news needs more decency and truth too.
(Perhaps relevant, Astor – a woman – needed substantial financial aid for college.[5] Baker’s parents were wealthy, and his wife’s too.[6])
False “balance” supports unequal status quos, but it also facilitates democratic backsliding too. That includes double standards that treat minor Democratic infractions as equivalently newsworthy as Republican obliteration of hard-won representation and rights.
But mainstream news isn’t neutral – it vainly fights bad-faith “liberal” accusations by over-representing harmful, misleading right-wing voices (e.g. anti-immigrant hysteria). Some also adopts overt bigotry, like New York Times’ anti-transgender coverage.
Worse, when “both sides” means both parties, and when both fail to support democracy in practice – on racial justice, economic democracy, gender equality, religious pluralism, and more – news “indexing” (Bennett 1990) provides little space for justice. Wealthy white owners, shareholders, and unrepresentative journalists and editors also reinforce their own identity-based privileges.
We do see some examples of news valuing truth and pluralistic democracy over traditional neutrality. Those exceptions repudiate old norms, pointing to what news should become.
Official Sources Harm & Mislead
Government sources dominate news, and journalists usually cite them uncritically because they lack resources for constant verification. But governments systematically reproduce social, economic, and political inequality. Thus, news dependence on officials favors inequality and betrays independence ideals.
Colbert’s 2006 roast of White House correspondents during the Bush II Administration put it well, amidst a racist, Islamophobic, lawless “global war on terror”: “The President makes decisions…The press secretary announces those decisions, and you people of the press type those decisions down…Just put ‘em through a spell check and go home. Get to know your family again…Write that novel you got kicking around in your head. You know, the one about the intrepid Washington reporter with the courage to stand up to the administration? You know, fiction!” (Colbert 2006).
American government officials are also disproportionately white, male, and Christian due to systemic biases. News-official co-dependence thus reinforces unequal leader archetypes (Bos et al. 2024).
Negativity Harms & Misleads
News is relentlessly negative, using fear to draw attention. News exaggerations and omissions mislead audiences (Gramlich & Eddy 2024). Frightening news boosts fear-mongers who attack marginalized groups with false scapegoating. Fear arises from powerlessness and inefficacy perceptions. News that frightens without offering solutions therefore also disempowers.
Even “watchdog” journalism sometimes involves knee-jerk antagonism toward government, which misleads and promotes undue cynicism (in those cases).
Conflict news provides more discouraging negativity. Politics inherently involves conflict, but conflict news implies overwhelming hostility and rare cooperation that repels conflict-averse people (Sydnor 2019). Amidst gridlock, conflict news dispirits people by suggesting nothing can be done. And to paraphrase J.S. Mill, ‘The only thing evil needs to win is for good people to do nothing.’
Beyond that, political news is driving us into an early grave. None of us need daily politics. The constant solution-less anxiety from our news habits hurts our health and well-being.
Obviously, news must include negativity – we have many problems to fix. But fixing requires moving beyond problems to solutions and actions.
Paywalls Are Poll Taxes
If news is essential to democracy, then access should be free. But news is often paywalled, which means affluent (disproportionately white) people get better informed. Professional news obviously requires revenue, but it should come from elsewhere (more below).
What’s Undemocratic About Local News?
Scholars revere local newspapers, treating their business failure as a democratic crisis. It’s true that people need local political information, but scholars overestimate how much and underestimate inegalitarian harms. Thankfully, the field is slowly moving toward better recognition (e.g. Usher et al. 2024).
Local news problems mirror those above in print and especially TV news. But, by far, its biggest harm is distinct: individual crime news, focused on petty crime and violence.
Crime News is Misleading
Crime news doesn’t correspond with crime rates – it’s omnipresent and misleads people into assuming more crime than there is, while convincing them humanity is worse than it is (Gramlich & Eddy 2024).
Cops routinely lie in their reports (Gershowitz & Lewis 2023), yet news usually cites them uncritically because news depends on police for popular content (Shenkman & Slade 2021).
Crime news simply isn’t functional – there’s rarely anything people can do with it to be safer (Gramlich & Eddy 2024).
Crime News is Classist
News focuses on petty crime and violence by economically disadvantaged people. Yet news ignores corporate crimes, white collar crimes, and legal harms by economic elites that hurt hundreds, thousands, and millions more.
Crime News is Racist
Crime news misrepresents police and courts as trustworthy, noble institutions, rather than violent racial control forces (e.g. Farris & Holman 2024; Kaba 2021; Phelps 2024; Seligman & Nam-Sonenstein 2024; Shenkman & Slade 2021; Weaver & Prowse 2020).
White news outlets have mobilized, rationalized, and hidden white supremacist violence for centuries, enacted by governments (especially police), mobs, and individuals (Francis 2020; Pierre-Louis 2020). A major frame inciting anti-Black violence is a false narrative of pervasive physical threat to white people, especially women (Wright & Watts 2022).
Misperceptions fueled by news lead many people to support giving cops more money and power, especially because news equates police with public safety, even though “police departments don’t solve serious or violent crimes with any regularity, and in fact, spend very little time on crime control” (Kanu 2022).
Imagining Pro-Democracy News
Democratization begins with imagination (Kaba 2021). That organizing groundwork is essential for systemic change, even when pathways are initially undefined. We need the same imagination for democratizing news.
What does “better” look like? Ending local crime news entirely would be a huge step forward. More broadly, some promising ideas are old models that never entirely disappeared, like the Black and progressive presses and newer social justice journalism (Fayne & Richardson 2023).
News should:
- Stop harming people/democracy (described above) – no small feat
- Promote democratic values
- Promote collective action
- Provide essential political information (less than you think)
Promote Democratic Values
In place of “neutrality” and officials, news must center egalitarian democracy in story selection, sourcing, and framing, as Jang and McGregor (2024) argue. Beyond institutional egalitarianism, democratic news recognizes the common humanity of all people and is especially attentive to the needs of the most marginalized and vulnerable among us. Journalists have long endorsed progressive aims of helping “the people against the powerful,” but that self-conception is rarely actualized.
News can play an important supplemental socializing role for advancing egalitarian democracy, behind families, schools, religious institutions, and local political cultures. This must go beyond slogans. In 2016, The Washington Post unveiled its “Democracy Dies in Darkness” slogan, and that heralded some changes in their editorial approaches. However, plenty of their content on news and opinion pages still shivs democracy in broad daylight. Billionaire-owner Jeff Bezos’ decision to kill the Post’s 2024 presidential endorsement – and non-endorsements from the LA Times and USA Today – bodes ill for news’ future.
Promote Collective Action
News should highlight society’s biggest problems (inequality), identify culprits (dominant groups & institutions), identify solutions, and provide guides for enacting them, in collaboration with activists. News should focus on what ordinary people can do to make meaningful change. News should also report collective successes to show civic efficacy. Even small increases in collective action by lots more people could drive powerful change.
Meeting Critical Information Needs
My colleague Lew Friedland (2023) conveys a common view of civic information needs: “citizens need to know who is running for what and what policies they stand for – info that requires a robust local info system down to the ward/district level.”
But most voters do fine leveraging longstanding partisan loyalties and trusted group endorsements. They aren’t policy voters and don’t care who’s running (Kalmoe 2020). Instead, they vote based on which groups each party helps/harms, so voters just need to know party-group realignments every few decades. Opinion leaders and trusted groups are more useful than news, especially for “non-partisan” local elections. That works for direct democracy too (Lupia 1994). Most voters may not need news at all, and few act politically beyond voting.
Activists and leaders need more information, but they’re a small share of news audiences. And governments should be the primary conduit for citizens to learn what programs they can access and how. Political hobbyists may use news daily for entertaining conversations (Hersh 2020), but news rarely informs their political action. News is niche, at least for politics.
Sustainable News
Pro-democracy news still needs to draw audiences and revenue. Good news doesn’t work if audiences don’t see it. Meanwhile, collapsing subscriber and ad-based revenue, especially for local newspapers, requires new funding models – probably forgoing profit.
News needs backers who are willing to lose money. So who will pay? Some answers: government subsidies (e.g. BBC, state-level), partisans & ideologues (e.g. 19th century U.S.), and private subsidies (e.g. Knight Foundation, wealthy donors).
For a century, partisans and movements funded news to advance political goals, with profits as an afterthought. Most disappeared with modern mainstream news. A resurgence of pro-democracy/progressive news may be most promising. Civic foundations may also fund non-partisan outlets, but those should still center democracy.
Partisan news sometimes dissembled to improve their election chances. But those outlets were run locally, not by the national party, and factional newspapers weren’t shy about criticizing party leaders and each other.
Historically, neither party consistently championed equal rights and representation. Today, Democrats are more democratic than Republicans, but Democrats fail in many ways, too, adopting Republican-lite positions on policing, immigration, foreign policy, racial and economic justice, and more. A Democratic press would criticize many of those moral failures – and would help prevent those failures in the first place.
Most plausibly, we need 1) mainstream news to become much more pro-democracy, or 2) citizens to recognize mainstream news isn’t good enough and switch to better news, or just drop news for healthier information sources.
Some good examples: Bolts is a national outlet focused on local and state democracy. Capital B News continues the Black press tradition as the vanguard of democracy. And Wisconsin Examiner is a state-focused progressive non-profit outlet.
Moving Forward
Mainstream news routinely fails egalitarian democracy. Exceptions break the old model and point to what news should become.
The same forces degrading news cause our field’s normative failures too: political and financial pressures pushing false “neutrality,” inegalitarian pipelines select unrepresentative scholars, and more. In turn, we mislead journalism students and the public on news and democracy.
Changing news means remaking journalism programs, research programs, and making our schools representative of the public. Our journalism students should understand and center inequality and its democratic solutions, not just gain impeccable technical skills. And stop telling students who want a real American democracy to hide it with “neutrality.”
Academia and journalism are under great threat at a moment of immense uncertainty and change. But dangerous times open incomparable opportunities for democratization, too.
References
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Nathan Kalmoe is executive administrative director of the Center for Communication and Civic Renewal at UW-Madison. His research focuses on the role of communication in shaping mass political behavior and American democracy. He is co-author of Radical American Partisanship: Mapping Violent Hostility, Its Causes, & What It Means for Democracy with Lilliana Mason and author of With Ballots & Bullets: Partisanship & Violence in the American Civil War. His current book project (with University of Chicago Press) is How We Make American Democracy: A Practical Guide to Building a Free & Fair Future Together (expected 2026). He should be writing that instead of this.
[1] Copyright © 2024 (Nathan P. Kalmoe). Licensed under the Creative Commons Attribution Non-commercial No Derivatives (by-nc-nd). Available at https://politicalcommunication.org.
[2] By “mainstream,” I mean profit-oriented mass-audience news with centrist norms, including local TV & newspapers, national broadcast news, CNN, national newspapers (e.g. NYT, WaPo, USA Today), and many web news outlets, aggregators, and magazines.
[3] News outlets obviously vary widely by form and outlet. Many are already doing less bad and more good.
[4] Note: the news norms and practices discussion above benefits from Perloff’s (2022) treatment of those subjects. I leave out a few big ones, like Rosen’s stakes vs. odds coverage and Fiorina’s work on news about activists.
[5] https://www.montclairscholarshipfund.org/maggie-astor
[6] https://www.nytimes.com/2000/09/10/style/weddings-susan-glasser-peter-baker.html